Razer Shoe Trading, a company operating under Egyptian laws and headquartered in Egypt (referred to as “Razer Shoe”, “the Company”, “we”, or “us”), respects your privacy and is committed to protecting your personal data in accordance with applicable data protection laws.
This Privacy Policy explains what data we collect, how we use it, how we protect it, and your rights regarding your personal information.
This Policy applies regardless of how you access our Website (mobile, tablet, or desktop).
A. Acceptance of This Policy
Before using our Website, please read this Policy carefully.
If you do not agree with this Policy, please stop using the Website and do not provide any personal data.
By continuing to browse or use our Website, you confirm that you have read, understood, and agreed to this Policy.
B. What Data We Collect
1. Personal Data
We may collect the following information:
- Name and surname
- Email address
- Phone number
- Billing and delivery address
- Shopping preferences and behavior
- Location data
Providing this data is necessary to:
- Create your account
- Process your orders
Without it, you may not be able to use certain services.
2. Technical & Usage Data
We automatically collect:
- IP address
- Device type and browser
- Pages visited and time spent
- Order history and activity
This helps us:
- Improve the Website
- Analyze user behavior
- Enhance security
3. Payment Information
When making a purchase:
- Payment details are processed securely by third-party providers
- We do not store card details
You are subject to the payment provider’s privacy policy.
C. How We Use Your Data
We use your data to:
- Create and manage your account
- Process and deliver orders
- Send order updates (SMS/email)
- Respond to inquiries
- Send offers and promotions (with your consent)
- Improve your shopping experience
- Analyze trends and performance
- Ensure Website security
D. Sharing Your Data
We may share your data with:
- Delivery and logistics partners
- Customer support services
- Marketing and advertising partners
We may also disclose data:
- If required by law
- To protect our legal rights
We ensure all partners handle your data securely.
We do not sell your personal data.
E. Cookies Policy
We use cookies to improve your experience.
What are cookies?
Small files stored on your device to remember preferences and activity.
Why we use them:
- To keep you logged in
- To remember preferences
- To improve performance
- To show relevant offers
Types of cookies:
- Essential cookies – Website functionality
- Analytics cookies – Performance tracking
- Preference cookies – Personalization
- Advertising cookies – Relevant ads
You can disable cookies through your browser settings, but some features may not work properly.
F. Data Security
We use industry-standard security measures to protect your data:
- Secure servers
- Encrypted connections (HTTPS/SSL)
- Access control systems
While we take strong measures, no system is 100% secure.
G. Your Rights
You have the right to:
- Access your personal data
- Correct or update your data
- Request deletion of your data
- Object to data processing
- Withdraw marketing consent
- Request data transfer (where applicable)
To exercise any of these rights, contact us using the details below.
H. Marketing & Communication
You can choose whether to receive:
- Emails
- SMS notifications
- Promotional offers
You can unsubscribe anytime via:
- “Unsubscribe” link in emails
- Contacting our support
I. Contact Us
If you have any questions about this Policy:
📍 Address:
Razer
Westgate Mall, First District, 6th of October, Giza
📞 Phone: +20 112 488 2633
📧 Email: support@razershoes.com